Give each extra file a purpose
Situation playbookShould I add rental documents that were not requested?
You may have more records than the recipient asked for. Consider what a proposed extra would explain before adding it to the application.
- Market
- AU
- Jurisdiction
- Australia
- Updated
Short answer
Start with the actual application instructions. For each unrequested file, identify the relevant question it would answer, whether that answer is already supplied and what unrelated personal information it contains. If its usefulness is uncertain, ask about that specific optional item first. More attachments do not establish that an application is clearer or more likely to be accepted.
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Create a personal rental profile to complement the recipient’s application process. Fill before choosing whether to pay for a shareable PDF export.
Continue with the Application documents guide.
- Create a personal rental profile, delivered as a shareable PDF, to complement the process required by the agent or landlord.
- Fill your application before you choose whether to pay for a PDF export.
- RentFiles helps organise the file; the agent or landlord decides the application outcome.
Keep in view
Keep the extra relevant to this application
Provide information relevant to the recipient's application process and handle identity or financial material carefully.
This privacy boundary does not mean an extra document is required, will be accepted or improves the rental outcome. Do not add sensitive material solely to make the file look more substantial.
A personal rental profile can complement the recipient’s required process. Confirm where it is useful, and continue to complete the form or platform the recipient actually asks you to use.
Useful context
Name the unanswered question
An extra document should have a specific proposed purpose. “It might help” is not enough to decide which personal information to send. Check whether the requested form or selected records already explain the same point.
This page begins with a file you are thinking of offering, not a request the recipient has already made. Keep the required process separate from any optional addition.
Action plan
Copy a question about one optional item
Hello [name], For my application for [property], I have completed [requested form or section]. I also have [short description of optional item], which could clarify [specific point]. Would that be useful in your process, or is the information already provided sufficient for that point? If useful, please confirm the appropriate way to send it. Thank you, [name]
Describe the item before attaching it. Keep any confirmation tied to the stated purpose, selected copy and recipient rather than treating it as a request for everything else you hold.
Working checklist
Choose include, ask first or omit
These are personal preparation choices, not universal document rules.
- Include: the recipient confirms the item is useful for a stated purpose, and you have reviewed the relevant copy.
- Ask first: a specific question remains, but the usefulness or submission method is unconfirmed.
- Omit from the proposed extras: it repeats an answer or adds unrelated personal material without a clear purpose.
- Recheck: if the recipient later requests the item, review it against that actual request.
Practical example
Filled example: three proposed extras
Fictional example: Dana reviews optional material for 31 Example Street. The invented decisions below show how to limit the proposed bundle; they are not an acceptance checklist.
- Short personal introduction | Proposed purpose: explain the intended household | Example reply: recipient confirms it is useful alongside the required form | Choice: include the reviewed, relevant note.
- Optional note explaining an employment detail | Purpose is specific but usefulness is unconfirmed | Choice: ask first without attaching the underlying personal record.
- Older duplicate statement plus unrelated personal correspondence | No unanswered application question identified | Choice: omit from the proposed extras.
Questions
Common questions
Clear answers for the decisions people usually pause on.
Does this checklist mean I need an extra introduction or record?
No. Start with the recipient’s instructions and ask whether a particular optional item serves a relevant purpose. The examples are not requirements.
Should I attach the extra while waiting for a reply?
The ask-first approach is to describe its purpose without sending the personal file yet. Keep its usefulness unconfirmed until the recipient answers.
Keep building
Continue with a related guide
Your next step
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